Shipping policy

Thank you for shopping with Zenaora.

Order Processing

All orders are processed and shipped within 24 to 48 hours after your order is placed, depending on your location and the fastest available shipping service.

Delivery Time

The estimated delivery time is typically 7 to 10 business days. However, in many cases, orders may arrive earlier than expected.

Please note that delivery times are estimates and may vary based on your location and courier operations.

Order Tracking

All orders are shipped with a tracking number, allowing you to monitor your package every step of the way. You will receive tracking details once your order has been dispatched.

Shipping Delays

While we strive to ensure timely delivery, please be aware that delays may occur due to factors beyond our control, such as:

  • Customs clearance procedures
  • Postal service delays
  • Peak seasons or public holidays
  • Weather disruptions

We appreciate your patience and understanding in such situations.